Customer Care

Hall of Print Customer Care

At Hall of Print, we believe that exceptional customer care is the cornerstone of our business. We're committed to providing you with a seamless, satisfying experience from start to finish. Our dedicated team is here to support you every step of the way, ensuring that your printing needs are met with the highest standards of quality and care.

What You Can Expect from Us

• Prompt Response: We aim to respond to all enquiries within 2 hours during business hours.
• Friendly and Knowledgeable Staff: Our team is trained to provide expert advice on all aspects of printing.
• Efficient Problem Resolution: We address any issues quickly and effectively to minimise disruption to your projects.
• Personalised Service: We tailor our approach to meet your specific needs and preferences.
• Accuracy and Attention to Detail: We ensure your orders are processed correctly the first time, every time.

Our Industry-Leading Standards

Hall of Print adheres to the highest standards in the printing industry. Our commitment to excellence is reflected in every aspect of our service:

• ISO 9001 Certified: Our quality management system ensures consistent, high-quality results.
• ISO 14001 Certified: We are committed to environmental management and sustainability.
• ISO 27001 Certified: We ensure the highest standards of information security management.
• FSC® Certified: We're committed to responsible forest management and sustainable printing practices.
• Colour Management: We use advanced colour calibration techniques to ensure colour accuracy across all print runs.
• State-of-the-Art Equipment: Our printing presses and finishing equipment are regularly maintained and updated to provide the best possible results.
• Rigorous Quality Control: Every print job undergoes thorough checks before dispatch to ensure it meets our exacting standards.